Shipping policy

Shipping Policy

Thank you for shopping with Donato's Coffee! We're committed to getting your order to you as quickly as possible.

Processing Time All orders are processed within 3–5 business days. Orders are not processed or shipped on weekends or holidays. You will receive a notification with tracking information once your order has shipped.

Shipping Rates Shipping rates are calculated at checkout based on your location and the weight of your order.

Domestic Shipping (United States) We ship to all 50 states. Delivery times vary by carrier and destination but are typically 3–7 business days after processing.

International Shipping We ship worldwide! International delivery times vary by destination and are typically 7–21 business days after processing. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in your order total or shipping cost.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at [your email address] and we'll do our best to resolve the issue promptly.